Customer Service Focus

At Imperial Dade, we strive as employees to provide an unmatched level of service to our customers. Each and every one of us is here to ensure that your needs are met and that you have the best customer experience possible.

When you choose Imperial Dade, you are not just getting a seasoned company who knows the cleaning industry--you are provided a dedicated support team consisting of a locally-based Account Manager, a Customer Service Representative, and a Service Technician. Your team provides up to date information on any cleaning question, brings new ideas and helps develop solutions for your unique situation and it doesn’t end there. Your local team looks for ways to save you money and time with quality, effective products and fast, one-stop shopping. They can even provide a facility assessment and help manage your cleaning supply inventory. And that’s just your company’s assigned team- Imperial Dade has a full team of specialized experts that can help meet all your facility maintenance initiatives.